Information

Providing Essential Rental Property Information in Cairns

Residential Tenancies Authority QLD


The Residential Tenancies Authority (RTA) of Queensland provides crucial services pertaining to renting in Queensland, Australia. Established in 2008, it serves as a vital resource for both tenants and landlords. The RTA facilitates the resolution of disputes, offers information on rights and responsibilities and manages the rental bond process.


Through its online platform and customer service channels, it educates individuals on tenancy laws and assists with rental agreements. The RTA's primary goal is to maintain fair and harmonious relationships between tenants and landlords, ensuring compliance with legislation and promoting transparency in the rental sector.

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Landlord Insurance Services


Terri Scheer offers comprehensive landlord insurance services tailored for property owners in Australia. Designed to safeguard landlords against financial losses, their policies cover rental property risks such as tenant default, damage and legal liabilities. Available since the company's inception in 1995, Terri Scheer's insurance plans are easily accessible through their website or customer service channels.


By providing specialised coverage, they aim to alleviate the concerns of property investors, ensuring peace of mind and financial security. Their services reflect a commitment to protecting landlords' investments, offering support and assistance when unexpected challenges arise in the rental market.

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Privacy Policy


This page sets forth the Privacy Policy and Disclaimer for our website.


Disclaimer: all information contained within this website is gathered from sources we believe to be reliable. We cannot, however, guarantee its accuracy and interested parties should make and rely on their own enquiries.


Cairns Property Collective is committed to providing you with the best possible customer service experience. Cairns Property Collective is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.


Collection of Your Personal Information


At Cairns Property Collective, we collect, hold, use and disclose personal information to third parties for a number of reasons:


  • To carry out appointments as sales agents for clients selling their properties
  • To carry out appointments as property managers for rental property owners, which includes processing tenancy applications, managing tenancy relationships & the tenanted property
  • To promote & market our services as well as the products & services of third parties (we will only use your personal information for this purpose & will not disclose it to third parties)
  • To provide information on & promote properties for sale & for rent to the market
  • To reply to enquiries & information requests made by individuals
  • For internal business processes such as market research & billing
  • Where required by law

We Collect Personal Information About Individuals


From the individuals themselves through application forms, registration books at open inspections, appointment forms, agreements, correspondence including emails, our website and through verbal communications;


From third parties (including from other agents, from operators of tenancy reference databases, other publicly available databases and from referees)—in the course of verifying and evaluating tenancy applications, managing tenancy arrangements and in carrying out agency services for a client, including through property searches.


Sharing of Your Personal Information


We may occasionally hire other companies to provide services on our behalf, including (but not limited to) handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Cairns Property Collective takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of Your Personal Information


For each visitor to reach the website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.


Changes to this Privacy Policy


Cairns Property Collective reserves the right to make amendments to this privacy policy at any time. If you have objections to the privacy policy, you should not access or use the site.

Accessing Your Personal Information


You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Cairns Property Collective reserves the right to charge a fee for searching for and providing access to your information on a per request basis.


Contacting Us


Cairns Property Collective welcomes your comments regarding this privacy policy. If you have any questions about this privacy policy and would like further information, please contact us during business hours (Monday-Friday) via the details on our Contact Us page.

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